FAQ
1. How do I purchase and download an image?
Simply browse our collections, select the image you want, choose the appropriate license, and complete your purchase. You’ll receive an email with a download link immediately after your payment is processed.
2. What types of licenses are available?
We offer free images for personal and educational use, as well as various paid tiers for basic personal use. For comprehensive commercial use, we offer a Commercial License priced at $40, which covers all commercial needs without restrictions.
3. Can I use free images for commercial projects?
No, free images are intended for personal and educational purposes only. To use any images commercially, you must purchase the Commercial License for $40, which allows for unrestricted commercial use.
4. How does the Commercial License work?
The Commercial License allows you to use any image for any commercial purpose, including mass production, on-demand products, advertising, and more, with no restrictions on copies or distribution.
5. What file formats will I receive?
All images on Visual Bounty are delivered as high-resolution raster JPG or PNG files, or as vector PDF artwork, depending on the image type. These formats are suitable for a wide range of uses, from digital projects to high-quality prints.
6. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods as listed at checkout.
7. Can I cancel my purchase?
For digital downloads, all sales are final. For physical products, you can request a cancellation within 24 hours of purchase. Please see our Purchase Options Cancellation Policy for details.
7. How are physical products shipped?
Physical products such as art prints, cards, and fabric are shipped directly to you. Shipping costs and delivery times will vary based on your location and the shipping method selected at checkout.
8. How do I contact customer support?
You can reach our support team at hello@visualbounty.com or call 727-280-6144. We’re available Monday to Friday, 9 AM - 5 PM EST.
9. Do you offer subscriptions?
We’re exploring subscription options to provide ongoing access to our collections at a discounted rate. Stay tuned for updates!
10. Where can I find more information about licensing and usage rights?
Visit our Licensing Page for detailed information on all our licensing options and usage rights.