Support

We're here to help. Reach out with any questions or issues.

Email Support

Have a question or issue? Send us an email and we'll get back to you as soon as possible.

hello@visualbounty.com

Common Questions

Check out our FAQ for answers to common questions about accounts, purchases, and licensing.

How can we help?

Account & Login

Issues with logging in, password reset, or account settings.

Purchases & Downloads

Questions about downloads, refunds, or credit purchases.

Licensing Questions

Need clarification on license types or usage rights.

Technical Issues

Reporting bugs or technical problems with the app.

Expected Response Time

We typically respond to support emails within 24-48 hours. For urgent issues, please mention "URGENT" in your subject line.