Question 1

What's the difference between license types?

Accepted Answer

Standard allows digital and print use up to 500,000 impressions. Extended includes unlimited impressions and product resale rights. Exclusive gives full exclusivity—the image is removed from our library.

Question 2

Can I use images commercially?

Accepted Answer

Yes. All licenses include commercial use. Standard covers most needs. Extended is required for products sold to end users.

Question 3

Is attribution required?

Accepted Answer

No. Attribution is optional for all license types.

Question 4

Can I modify images?

Accepted Answer

Yes. Crop, resize, apply treatments, or combine with other elements.

Question 5

What are the restrictions?

Accepted Answer

You cannot resell original files, claim ownership, or use images in trademarks without an exclusive license.

Question 6

Do I have to use credits, or can I just buy an image outright?

Accepted Answer

Both options are available. You can purchase any image directly at its listed price — no account or credits required. Credits are simply a way to pre-purchase at a lower per-image rate. The more credits you buy upfront, the less each image ends up costing you.

Question 7

How do credits work?

Accepted Answer

Each image is assigned a quality tier (Budget, Standard, Premium, or Luxury) with a corresponding credit cost — ranging from 1 credit for small web-ready images up to 8 credits for museum-quality pieces. A Standard license uses the base credit cost. An Extended license costs 3× that amount. Buy credits in any pack size; they never expire and apply to any image in the library.

Question 8

What's the difference between a Standard and Extended license — in credits?

Accepted Answer

A Standard license uses the image's base credit cost (e.g. 2 credits for a Standard-tier image). An Extended license costs 3× that (e.g. 6 credits for the same image). Extended covers unlimited print runs and products for resale — Standard covers most digital and print uses up to 500,000 impressions.

Question 9

Do credits expire?

Accepted Answer

No. Your purchased credits never expire, so you can use them anytime.

Question 10

What is your refund policy?

Accepted Answer

Refunds available within 7 days if high-resolution files have not been downloaded.

Question 11

Do you offer enterprise pricing?

Accepted Answer

Yes. Contact us for custom team and enterprise plans.

Question 12

What file formats are included?

Accepted Answer

High-resolution JPG at 300 DPI. Some images include PNG or vector formats.

Question 13

What resolution are files?

Accepted Answer

Varies by image. Typically 3000-8000px on the longest side. Check each detail page.

Question 14

Can I re-download purchased images?

Accepted Answer

Yes. Unlimited downloads from your account.

Question 15

Are previews watermarked?

Accepted Answer

Previews are web-resolution only. Full files available after purchase.

Question 16

What physical products do you offer?

Accepted Answer

We offer six product types: Museum Quality Giclée Prints, Framed Canvas (Floater Frame), Peel & Stick Wallpaper, Premium Fabric Prints, Fine Art Greeting Cards, and Custom Gift Wrap.

Question 17

What is the Museum Quality Giclée Print?

Accepted Answer

Archival pigment printing on fine art paper with 100+ year lightfastness. Starting at $69. The highest-quality print option we offer.

Question 18

What is the Framed Canvas (Floater Frame)?

Accepted Answer

Premium floater framed canvas, ready to hang. Starting at $119. The canvas floats within the frame for a gallery-ready look with no additional framing required.

Question 19

What is Peel & Stick Wallpaper?

Accepted Answer

Removable wallpaper perfect for renters and easy updates. Starting at $89. No paste required — applies and repositions cleanly without damaging walls.

Question 20

What is the Premium Fabric Print?

Accepted Answer

Vibrant eco-friendly fabric printing for various applications. Starting at $49. Great for apparel, upholstery, bags, and other textile projects.

Question 21

What are Fine Art Greeting Cards?

Accepted Answer

Premium folded greeting cards with envelopes. Starting at $6.99. Printed on heavy stock with a fine art finish.

Question 22

What is Custom Gift Wrap?

Accepted Answer

Premium wrapping paper featuring your favorite designs. Starting at $12.99. A great way to give gifts a personalized, artistic touch.

Question 23

How do I order a physical product?

Accepted Answer

From any image detail page, select 'Physical Products' to choose your product type and size. Pricing and estimated production and shipping times are shown for each option.

Question 24

Do you ship internationally?

Accepted Answer

Yes. Shipping is calculated at checkout based on your location and product type.

Question 25

What are production times?

Accepted Answer

Products are made on demand and typically ship within 3–7 business days. Estimated timelines are shown on each product listing.

Question 26

Can I request a custom image?

Accepted Answer

Yes. Use the 'Request Art' page to describe what you need — style, color palette, intended use, budget, and timeline. We'll review your request and follow up directly.

Question 27

What kinds of custom requests do you accept?

Accepted Answer

Surface pattern design, illustration, editorial artwork, brand visuals, interior art, and more. If you have a specific project in mind, submit a request and we'll let you know if it's a fit.

Question 28

How long does a commission take?

Accepted Answer

Timelines vary by project scope. You can indicate your preferred timeline in the request form and we'll confirm feasibility when we follow up.

Question 29

Can I submit my work to the library?

Accepted Answer

Yes. We work with independent artists, photographers, and pattern designers. Visit the 'Work with Us' page to express interest and share your portfolio or website.

Question 30

What kind of work are you looking for?

Accepted Answer

Original artwork, surface patterns, textures, photography, and illustration with strong commercial appeal. We're particularly interested in work that's versatile across print, fabric, and digital applications.

Question 31

How does contributor licensing work?

Accepted Answer

Contributors license their work non-exclusively to Visual Bounty. You retain ownership and can continue selling your work elsewhere. Revenue share details are discussed during onboarding.

Question 32

What can I do in Visual Bounty Studio?

Accepted Answer

Apply effects, treatments, remixes, and transformations to images. You can preview changes in real-time before downloading the result. All edited images can be saved to your library.

Question 33

Do I need to buy an image to use the tools?

Accepted Answer

No. You can experiment with tools on free preview images or your own uploads. Use studio features without purchasing library images.

Question 34

What is the Pattern Visualizer?

Accepted Answer

Preview seamless patterns in 2D tiling or map them onto 3D objects (sphere, cube, plane, etc.). See exactly how a pattern looks before purchasing.

Question 35

What's the difference between Boards and Collections?

Accepted Answer

Collections are curated sets of library images for inspiration. Boards are personal organization spaces where you can save and arrange favorite images.

Question 36

Is Visual Bounty Studio free?

Accepted Answer

Yes. All studio tools (Photo Suite, Effects Suite, Remix, Pattern Visualizer) are completely free to use. You only pay when you download images from the library.

FAQ

Licensing

Credits & Pricing

Downloads & Files

Physical Products

Custom & Commission Work

Working With Us

Tools & Studio

More questions?